Recorded information -- be it on paper, or in a database -- becomes knowledge
only when it is read, comprehended, manipulated, communicated and used as a basis for actions. The opposite process --
transforming knowledge into information -- requires capturing and codifying knowledge before recording it as information.
Knowledge management software (KMS) is the instrument that enable knowledge generation, codification and transfer. From
this prospective cave art depicting a hunting scene, besides being an art, was one of the first KMS tools.
Although knowledge management is not about technology, technology plays an important role in facilitating the process of
capturing, transmitting and exchanging information, managing uncertainty and complexity, enabling logistics
and facilitating access. Collaboration tools help when employees deal with fragmentary information from different
sources and enable geographically dispersed teams to jointly work on a common project.
Absolutely!™ is one of a
kind knowledge management software that takes advantahe of collaboration
and engagement features of wiki and social media, capabilities of flash, video, interactive flow charts and diagrams,
Google Apps, and virtual worlds. Integration with Google Apps alows users to collaboratively work, edit and share
documents.
Integration with the cKM
allows users to collaborate on creating flow charts and diagrams, and include them into the organizational knowledge base.
Knowledge Management is not about making people smarter, but then you probably already have
a subset of best and smartest employees in the industry.
Knowledge Management is not about more information, but then the problem often is drowning in already
existing information. Rarely a project failure is the lack of information. Often, it is inability to find right
information and "connect the dots".
Absolutely!™ and
cKM™
were built exactly for this type of situation.
Not all types of knowledge can be captured and codified easily.
Skills and competencies are most often transferred from one person to another through interaction and might be hard to codify.
Custom solutions for complex KM situations is our area of expertise, and availability of pre-built KM and collaborative tools,
as well as our experience, makes even complex solutions expeditious and affordable.
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