Collaborative Knowledge Management (cKM): Flow Charts / Business Process Mapping in a Collaborative Environment.
Collaborative Knowledge Management (or CKM) is an enterprise collaboration software that helps you create interactive flow charts, diagrams and
mind maps in a
engage employees and help them visualize complex processes or procedures by
using interactive graphical interface.
The system works as a graphical wiki, where information is linked to flow charts and diagrams
illustrating business processes, procedures or structures.
The flow-charts can be created and reviewed by a geographically dispersed team in a synchronous
collaborative environment of Second Life, and / or individually on the web. Web and
Second Life interface are completely compatible -- team members can migrate from one to
another for creating, updating and reviewing information.
cKM utilizes drill-down approach: each container in the
flow chart along with the text information, web links and landmarks (in Second Life) can contain
other flow charts.
cKM is integrated with Absolutely! - full fledged
enterprise wiki / knowledge management software. Using Absolutely! and cKM together allows you to insert interactive flow charts
and diagrams in the company knowledge base.
Add Cloud Note business mobile application to the mix,
and you will be able to create visual documentation of the process or procedure on the fly with your smartphone and share documents with your team.
Use Collaborative Knowledge Management tool to:
- Manage and organize business or technical information.
Employees can create visual interactive charts for separate areas of organizational
activity, link them together, and access
information across the enterprise.
- Increase efficiency of meetings and brainstorming sessions. cKM increases productivity of meetings by allowing
a team to synchronously "nail down" the results of the session in easy-to-understand form, make results accessible to the team and a wider group of
- Set effective corporate training. Using cKM, training departments
can rapidly create visual and interactive material for e-learning programs.
- Improve project management. Collaboarate on project flow, timeline. Update information on a regular basis.
Using Collaborative Knowledge Management tool in Second Life: A team starts brainstorming project flow.
Using Collaborative Knowledge Management tool in Second Life: Later stage of brainstorming. Flow-chart is getting developed.
The same flow-chart as seen through the web interface.